Lost money
to a crypto scam?
We could help recover your money lost to a crypto scam
FCA Regulated
UK’s best-rated
£100m recovered6,000+ customersWhat to do if you’ve lost money in a crypto scam
At Refundee, crypto scams are what we’re contacted about most often.
In many cases, we can help, especially when the money was initially move to crypto from a UK bank. As a regulated claims management company, if you’d like our help, just complete our online claim form or give us a call. Remember, you can do it yourself for free by taking your case to the Financial Ombudsman Service.
Read our blog for the red flags of a crypto scam and we recommend reporting to Action Fraud for further assistance and investigation.
If you’d like more specific information on how Crypto Scams work, check out our crypto scam blog posts below:
-
![]()
Social Engineering Crypto Scams
This is where the scammer (usually someone the victim has met online) has created a convincing story to coerce the victim into sending them crypto-currency.
-
![]()
Fake Celebrity Endorsements & Social Media
Often scammers pretend that trusted figures like Martin Lewis have “endorsed” their fake or illegitimate product, website or platform.
-
![]()
Fake Websites
Often very legitimate looking crypto websites pop up that are in fact scams. We look at how to spot such websites, avoid them and what to do if you’ve already lost money.
Rated Excellent
on Trustpilot.
We’ve helped over 4,000+ fraud victims already!
How it works
We’re here to help you along the way! Learn more about how it works.
You don't have to use Refundee and you can do your claim yourself for free by contacting the bank and the Financial Ombudsman yourself. Here’s a guide on how to do it yourself
➊ The investigation
Our Fraud Investigators will assess your case to see if we can help.
➋ The bank
Refundee will prepare your individual case and submit a bespoke report to the bank in order to receive their formal response.
➌ FOS
If the bank refuses reimbursement, Refundee takes your case to the FOS for an independent review, the final stage determining your refund amount.
As seen on
Refundee in the News
-
![Filming with BBC Rip Off Britain]()
Filming with BBC Rip-Off Britain
The Refundee team were interviewed by Rip-Off Britain about how E-Money Institutions (EMIs) are treating their customers. Look out for the program in mid-March!
-
![BBC Rip-Off Britain]()
BBC Rip-Off Britain
Refundee talks with Gloria Hunniford on BBC’s Rip-Off Britain about how banks could possibly be treating people unfairly. Explaining how one of their customers were treated poorly.
-
![]()
BBC Watch Dog
Co-founder, Stuart McFadden, was on BBC’s The One Show to talk about bank’s responsibilities when it comes to unauthorised payments.
-
![]()
BBC Rip-Off Britain
Refundee appeared on BBC's Rip Off Britain this morning to discuss the ongoing issue of job and task scams and what you should be looking out for to make sure a job advert is real and not a scam.
-
![]()
Refundee on Channel 5
Featured on Bank Scams: Don't Get Caught Out. Talking about getting reimbursed after loosing money to a scam.
PEOPLE TRUST US
1000’s of people choose us to manage their claim
Here’s why:
➊ Fair fees
If we’re successful we charge between 15% to 25% plus VAT depending on how much we recover. We only charge if your case succeeds. More on fees.
➋ £100m recovered
We’re proud to have recovered over £100 million for fraud victims. We could help you with your claim.
➌ FCA registered
We’re regulated by the Financial Conduct Authority, we uphold the highest ethical standards, enabling you to handle it independently.
We are a Claims Management Company regulated by the FCA