Ask Refundee
Have concerns with your Investment?
Let Refundee know - we’ll take a look.
FCA Regulated
£100m recovered
UK’s best-rated6,000+ customersRated Excellent
on Trustpilot.
We’ve helped over 6,000+ fraud victims already!
How it works
Do you have concerns over an investment you have made?
Do you want an FCA regulated company to look into this for you for free?
We’re here to help you along the way!
Submit a few details below and check if your investment is safe.
1️⃣ Form Submission
Tell us about the investment and why you have concerns.
2️⃣ The Investigation
Our expert team will conduct a full investigation surrounding the company and your investment.
3️⃣ Safe or Scam?
Our team will get back to you with a response from your submission. We may contact you for further information to investigate. One of our fraud investigators can guide you through the best next steps.
Refundee in the News
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![Filming with BBC Rip Off Britain]()
Filming with BBC Rip-Off Britain
The Refundee team were interviewed by Rip-Off Britain about how E-Money Institutions (EMIs) are treating their customers. Look out for the program in mid-March!
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![BBC Rip-Off Britain]()
BBC Rip-Off Britain
Refundee talks with Gloria Hunniford on BBC’s Rip-Off Britain about how banks could possibly be treating people unfairly. Explaining how one of their customers were treated poorly.
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BBC Watch Dog
Co-founder, Stuart McFadden, was on BBC’s The One Show to talk about bank’s responsibilities when it comes to unauthorised payments.
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BBC Rip-Off Britain
Refundee appeared on BBC's Rip Off Britain this morning to discuss the ongoing issue of job and task scams and what you should be looking out for to make sure a job advert is real and not a scam.
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Refundee on Channel 5
Featured on Bank Scams: Don't Get Caught Out. Talking about getting reimbursed after loosing money to a scam.
As seen on
Our experienced team has over 20 years combined experience working in industry for banks, the Financial Conduct Authority or the Financial Ombudsman Service.
We specialise in large investment type schemes, where multiple people have been the victim of the same scam.
Our expertise has allowed us to recover over £100 million for our clients, with a large proportion coming from investment scams.
About us
Common Red Flags with Social Housing Investment Scams:
1️⃣ Unrealistic guaranteed returns
High, fixed profits with little to no risk are almost always too good to be true.
2️⃣ Pressure tactics
Scammers often push investors to act quickly, claiming opportunities are limited or “closing soon.”
3️⃣ Promises of social impacts
While genuine social impact investing does exist, scammers often use this angle to build trust.
4️⃣ Unregulated firms
Many of these companies are not authorised by the Financial Conduct Authority (FCA) to provide investment services.
5️⃣ Secrecy/lack of transparency
Quite often, these companies won’t give you specific names of who they supposedly have contracts with. They will say this is because it’s a commercial secret but usually, it’s because the contract does not exist.
Types of scams
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Cryptocurrency
Fake brokers or advisors pretend to be experts
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Investment
Enticing but ultimately fraudulent investments
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Safe account
You think your bank is calling you with the right info
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Purchase
Paying for goods/services you never received
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Romance
Fraudsters usually start fake relationships online
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Invoice
You pay a bill to a
suspicious person -
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Job/task
Offered work from home jobs and tasks for money
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Unauthorised
When transactions are made without your consent
Common Red Flags with Investment Scams:
1️⃣ Unrealistic guaranteed returns
High, fixed profits with little to no risk are almost always too good to be true.
2️⃣ Pressure tactics
Scammers often push investors to act quickly, claiming opportunities are limited or “closing soon.”
3️⃣ Receiving returns Initially
It is common within investment and Ponzi schemes that fraudsters provide returns at the start. This is a common scam tactic to tempt individuals to invest more or introduce friends/family to the investment.
4️⃣ Unregulated firms
Many of these companies are not authorised by the Financial Conduct Authority (FCA) to provide investment services. Fraudsters often claim they are regulated, or in the process of being regulated.
5️⃣ Withdrawal Fees
Scammers request ‘withdrawal’ or ‘tax’ fees in order for you to access your funds. No legitimate firm would request this.
Read the latest
Check out the latest information about fraud, scams and how to protect yourself on our blog.
We are a Claims Management Company regulated by the FCA