Unique Property Investment Group Investigation & Reimbursement Options
If you invested in the Unique Property Investment Group £18 million assisted living investment scheme and have been affected by its collapse, this article explains what has happened and what potential investor reimbursement and recovery options may be available under UK banking regulations.
Reports indicate Unique Property Investment Group entered administration in 2025, leaving hundreds of investors concerned about the status of their funds.
We speak to people every day who have invested in what seemed like a safe opportunity, only to later hear about financial problems within the company. It’s frightening, overwhelming, and can leave you feeling powerless. But in many cases, there is still a way to recover your money - even if your bank has already said no.
Refundee is succeeding in getting investors their money back. We expect to recover investors' full losses in the vast majority of cases. As such we are offering a no win, no fee reduced fee of 15%+ VAT capped at £10,000 + VAT to help investors get their money back.
You can fill out our claim form for a free assessment to see if you are eligible for a refund.
Red Flags Investors Should Know:
Investors affected by the Unique Property Investment Group scheme often reported early warning signs including:
Promises of high guaranteed returns in a volatile market
Repeated delays or changing explanations for missed payments
Claims of “government backed contracts” with limited evidence
Difficulty obtaining clear communication once financial issues appeared
Unique Property Group had clear red flags that mirrored that of Social Housing Scams.
What happened with the Unique Property Investment Group Scheme?
What the scheme promised
Unique Property Investment Group Ltd promoted an assisted living property investment scheme, presenting themselves as one of the UK’s largest providers. They marketed themselves as one of the ‘UK’s largest property providers’, which made it sound credible and safe.
Why it drew attention
Recently, the consumer group Which? issued a warning about the dangers of social housing investments. These types of schemes can be high risk, and sadly, they often appeal to people looking for stable, ethical investments.
Why So Many Investors Are Worried
The shock of financial difficulties
When the company announced it was experiencing financial trouble, many investors were left wondering: Is my money gone for good? The silence, unanswered questions, and uncertainty can be just as stressful as the potential loss itself.
The good news: you might still be protected
We’ve worked with many people who thought they had no options left - and managed to get them reimbursed under UK banking rules such as the Contingent Reimbursement Model (CRM Code) and the Mandatory Reimbursement. In fact, these protections exist to help victims of situations just like this.
Could You Claim a Refund?
Under the Contingent Reimbursement Model (CRM) Code
You may be eligible if:
The payment was made from your UK bank account after 28 May 2019
The money was sent to another UK bank account
Check our list of participating banks to see if yours is signed up to the CRM code.
Under the Mandatory Reimbursement Scheme (MRS)
You may be eligible if:
The payment was made after 7 October 2024
The money was sent to another UK bank account
Remember - even if your bank has told you ‘there’s nothing more we can do’, we’ve seen plenty of cases where that’s not true. Especially when multiple investors are affected, there’s often a much stronger argument to make.
How We Help People in Your Situation
Clear advice and expert guidance
We’ll start by listening to your story. We’ll explain where you stand, whether you meet the criteria, and what your chances look like.
Taking the pressure off your shoulders
From gathering evidence to writing to your bank and, if needed, escalating to the Financial Ombudsman, we’ll handle it all. You’ll always know where your claim stands - without having to chase anyone for updates.
Fair, no win no fee approach
Our fees are among the lowest in the industry, and you won’t pay a penny unless we win your case. No hidden charges. No surprises.
How Long Does It Take To Get Your Money Back?
Most claims take between 6 - 12 months, but we’ll keep you informed at every step. This way, you’re never left wondering what’s happening.
About Refundee
Refundee is authorised and regulated by the Financial Conduct Authority to help people recover money lost to potential fraud. We’ve helped people reclaim thousands of pounds they thought were gone forever.
Now for some technical bits:
Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity FRN: 937096.
Registered with the Information Commissioner's Office; registration number: A8986071.
Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.
Registered as a company in England & Wales; number: 12855931.
And before you go, make sure to read our Trustpilot reviews - you’ll see stories from people who once felt hopeless, but now have their money back.
If you invested in the Unique Property Investment Group scheme, you don’t have to face this alone. Start your claim with Refundee today.
FAQ’s - Frequently Asked Questions:
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Whilst Unique Property Group presented themselves as being legitimate, the scheme has since collapsed and investors have lost their funds. Before investing with any property investment company, investors should check FCA warnings, Companies House records, independent reviews, and verify whether the firm is authorised to provide financial services where applicable.
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Yes, it is possible to recover money lost to a property investment scam, depending on how the fraud occurred and whether the bank followed its regulatory duties. Banks are expected to apply fraud-prevention measures and reimburse customers where failures contributed to the loss. Refundee are very confident we can get money back for most investors.
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This depends on a number of factors but banks typically have up to 15 days to investigate and to confirm whether they are going to reimburse you. If you raise a complaint and this is escalated to the Financial Ombudsman Service, the review process can take 3–12 months, depending on case complexity, evidence requirements, and the number of disputes being assessed at the time.
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Evidence requirements vary by case but usually include a written account explaining how the scam occurred, a copy of the contract you received, bank statements showing the disputed transactions, and supporting communications or marketing material such as emails, WhatsApp messages, or call records.
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Yes, Unique Property Group has reviews on credible sites such as TrustPilot. Most reviewers were unhappy with their experience overall. Customers have expressed concerns regarding various aspects of the company.
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Yes, there is an ongoing police investigation by Thames Valley Police called Operation Spike. If you haven't already, you should report your experience to report fraud or directly to the police.
