Unique Property Investment Group: ITV Investigation into £18m Assisted Living Housing Scheme
The collapse of Unique Property Investment Group Ltd (UPIG), a £18 million assisted living investment scheme, has left hundreds of investors facing significant losses. Refundee has been in direct contact with ITV regarding a programme at 7.30pm on Thursday the 26th of February detailing the story of Unique Property Groups collapse.
Refundee is succeeding in getting investors their money back. We expect to recover investors' full losses in the vast majority of cases. As such we are offering a reduced fee of 15%+ VAT capped at £10,000 + VAT to help investors get their money back.
If you invested with Unique Property Group, you can complete our claim form to find out whether you may be eligible to recover your funds.
What happened with Unique Property Investment Group?
Unique Property Investment Group Ltd promoted an assisted living property investment scheme, presenting themselves as one of the UK’s largest providers. They marketed themselves as one of the ‘UK’s largest property providers’, which made it sound credible and safe. It was led by its two prominent directors, Lewis Hall and Christian Woollard.
They claimed to have contracts with local authorities and the government, offering attractive and guaranteed returns of up to 25%. Over 500 investors are thought to have been lured in by a seemingly legitimate looking company, with a physical office, strong online presence and claims of Government backed contracts. These attractive returns and the appearance of a safe investment persuaded many investors to part with their hard earned funds.
Refundee has extensive experience investigating social housing, assisted living and property investment schemes. Based on early indicators within the structure and promotional materials, we identified potential red flags that warranted further investigation.
Our experience in recovering over £110 million for clients in cases like this drew us to the point that investors had been misled and investors funds were not being used in the way they expected it to be.
In fact, early indications show that much of the money was sent to directors, used on extravagant expenses and was inexplicably sent overseas. There is now an ongoing police investigation coded “Operation Spike”.
Unique Property Investment Group Administration and Collapse
Whilst investors were receiving returns initially, UPIG (Unique Property Investment Group) reduced client returns due to ‘tax’. Investors report that returns were reduced due to what was described as ‘tax adjustments’, shortly before the company entered administration.
Refundee’s Investigation
As mentioned above, from our experience in social housing scams, we knew something was not right and investors could potentially be covered under UK banking regulations.
Our investigation concluded that serious concerns existed regarding how the investment was structured and promoted. Many investors were misled and that their funds were not used as presented.
Are You Affected by Unique Property Investment Group?
Refundee is already progressing cases and achieving successful outcomes for affected investors.
We are currently assisting affected investors and progressing cases through UK banking complaints processes, including escalation to the Financial Ombudsman Service where appropriate.
Complete our claim form to have your case assessed. You will be eligible for our reduced fee for this case.
Featured on ITV
This case is being covered in a nationally broadcast ITV programme ‘ITV Tonight’ airing on 26th February 2026 at 7:30pm (UK time), highlighting the impact on investors and the wider risks associated with high-yield property investment schemes.
More about Refundee
Here are the technical bits:
Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity FRN: 937096.
Registered with the Information Commissioner's Office; registration number: A8986071.
Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.
Registered as a company in England & Wales; number: 12855931.
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It is believed that Unique Property Investment Group have received £18m of investor money.
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They purported to have extensive contracts with local authorities and government bodies to provide assisted living accommodation to vulnerable people. We have found little evidence that this is true.
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History shows that your bank will not refund this money without a fight. At the time of writing (24 Feb 2026) we are unaware of any banks that are proactively refunding under the Contingent Reimbursement Model Code or Mandatory Reimbursement. To Refundee, this was clearly wrong and we’ve proven this as we have now won cases at the Financial Ombudsman Service, which shows banks were wrong to refuse reimbursement.
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Most cases take 6–12 months depending on bank responses and escalation requirements.
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This case is being covered in a nationally broadcast ITV programme ‘ITV Tonight’ airing on 26th February 2026 at 7:30pm (UK time), highlighting the impact on investors and the wider risks associated with high-yield property investment schemes.
