Property Sense Group Ltd Review: Administration, Investor Concerns & Recovery Options

If you invested with Property Sense Group Ltd and are concerned about your funds following its administration, you are not alone. Investors have reported issues linked to the social housing investment scheme, including concerns around transparency, withdrawals, and changes to investment structures.

Refundee is currently assisting affected investors and reviewing potential recovery options through UK banking regulations. With experience in similar social housing investment cases, we are supporting clients in understanding their options following the company’s collapse.

If you invested with Property Sense Group Ltd, taking early action can make a difference. 

You can complete our claim form for a free assessment to find out whether you may be eligible to recover your funds.

Refundee will be offering a lower fee for Property Sense clients, no-win, no-fee basis.

Reported Concerns in the Property Sense Group Investigation

Investors have reported the following issues:

• Lack of transparency regarding investments

• Delays or difficulties withdrawing funds

• Changes to investment structures

• Persistent follow-up or pressure to invest further

• Collapse of the investment and entry into administration

What was Property Sense Group Ltd?

Property Sense Group Ltd, led by director Michael Haywood, promoted investment opportunities in social housing through a rent-to-rent model. Investors were offered “earn while owning” (EWO) agreements, typically over a 36-month term, with promises of fixed or attractive returns.

Some investors reported receiving initial returns, which can be a common feature in similar investment structures.

Over time, the company introduced a share-based investment model, where investors were encouraged to convert their holdings into shares. Reports suggest there was confusion regarding whether these shares were held in Property Sense Group Ltd or a separate entity.

Property Sense Group Ltd Administration (January 2026)

On 21 January 2026, Property Sense Group Ltd entered administration, raising significant concerns for investors regarding the status of their funds.

Administration means that control of the company has been passed to appointed administrators, who will assess the company’s financial position and manage creditor claims.

While this process is ongoing, investors may still have alternative recovery options depending on how payments were made.

Can You Recover Money from Property Sense Group Ltd?

If you made a payment from a UK bank account, you may be able to explore recovery options under UK banking regulations.

If your bank is signed up to the Contingent Reimbursement Model (CRM) Code and you meet the criteria below, you might be able to claim your money back:

• You made the payment from your UK bank account after the 28th of May 2019

• Your payment was sent to another UK bank account

Check our list of participating banks to see if yours is signed up to the CRM code.

Your payment might also be eligible under the Mandatory Reimbursement Scheme (MRS) if:

• You made the payment after the 7th of October 2024

• Your payment was sent to another UK bank account

What to do if you invested with Property Sense Group Ltd?

If you invested with Property Sense Group Ltd, taking early action can make a difference. 

You can complete our claim form to find out whether you may be eligible to recover your funds.

Here are some steps you can take if you invested:

• Cut all contact with the company

• Keep a record of communication, evidence and transactions

• Be cautious of follow-up offers or recovery services asking for upfront fees

We are currently speaking with affected investors as part of an ongoing investigation and helping individuals review their situations.

How would the process work?

Refundee manages the case from start to finish.

Our fees are transparent and structured on a no win, no fee basis.

To date, we have helped recover over £130 million for clients affected by scams

The process typically involves:

1️⃣ Investigating the circumstances of the investment
2️⃣ Preparing a complaint to the bank
3️⃣ Escalating the case to the Financial Ombudsman Service where appropriate

Recovery cases typically take 6–12 months, although timelines can vary depending on the circumstances.

We operate on a no win, no fee basis. You do not pay unless funds are successfully recovered.

You can read independent client feedback about our services on Trustpilot.

If you have invested then you may be eligible for a refund, you can complete our claim form for a free initial assessment.

More About Refundee

Here are the technical bits:

Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity FRN: 937096.

Registered with the Information Commissioner's Office; registration number: A8986071.

Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.  

Registered as a company in England & Wales; number: 12855931.

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