Basis Markets - Recovering Your Funds
Refundee is currently speaking to victims of Basis Markets as part of our ongoing investigations. Our aim is to determine whether claims can be pursued to help recover the funds investors have lost.
What happened with Basis Markets?
The SFO said Basis Markets had raised cash from two public fundraisers in late 2021 by selling non-fungible tokens and used the funds to create a crypto hedge fund, raising over $28 million.
Basis markets then said that the new US regulations scuppered the investment and investors were left out of pocket.
In November 2025, the SFO arrested two men in the UK on suspicion of a range of fraud and money laundering offences. This is in relation to an investigation into a suspected fraudulent crypto hedge fund.
What to do if you have invested?
If you’ve been affected, it’s important to know you’re not alone. We are currently speaking to victims who have been affected by Basis Markets to investigate, and we believe some investors have a successful chance of recovering their funds.
Who can Refundee help?
If you have invested from a UK bank account then Refundee may be able to help, you can Start Our Claim form on our website. We assist in managing your case from beginning to end, alleviating the stress of revisiting previous events. Our fees are transparent, competitive within the industry, and simply structured without hidden charges.
You don’t need to seek professional representation to argue your case. You have the right to represent yourself for free. Of course, this means that you don’t incur a fee if you are successful.
We have recovered over £100million for our clients so far. You can read more about our clients' experiences with us on TrustPilot.
Even if your bank has said no, we may still be able to help. Many of our clients are denied reimbursement by their banks, but recover their funds through the Financial Ombudsman Service.
How would the process work?
Refundee manages everything for you.
We begin with an investigation to understand what happened in your specific circumstances. After some paperwork, we handle your case from start to finish, working with your bank through to the Financial Ombudsman Service.
These cases can take around 6-12 months, although the process can vary in terms of duration.
More about Refundee
Here are the technical bits:
Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity FRN: 937096.
Registered with the Information Commissioner's Office; registration number: A8986071.
Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.
Registered as a company in England & Wales; number: 12855931.
