Diamond Ridge Financial Academy also known as Diamond Ridge Asset Management
We are looking to speak with people who have lost money to Diamond Ridge Financial Academy or Diamond Ridge Asset Management.
Diamond Ridge claims to offer AI-led training and investing through their own trading platform with guaranteed returns, hosting daily trading training calls and providing a community of other ‘investors’ in large WhatsApp groups. They have also claimed to specialise in Initial Coin Offerings (ICO) or ‘pre-launch’ cryptocurrency called MRC Tokens. We understand that there are a number of individuals who claimed to be professionals, such as Charles Hanover, Victoria Pivarova, Aidan Foster, Chloe Murphy, Sophia Nikos, Selina Thompson and Edward Carlton.
They purport to be experts in teaching others to trade; however, in reality, the scheme runs the same way as many other investment scams, with fake trading platforms, fictitious ‘Professors’ and ‘Asset Managers’ and even fake cryptocurrency coins. They will often ask you to pay withdrawal fees to secure your ‘profits’, but once paid, they either cut contact or request further payments for release of the funds.
Why we believe you should be reimbursed by your bank
Banks have obligations to protect their customers from scams in many circumstances. If they fail to do so, they can be held liable for all or some of their customers losses.
Likewise, in many other circumstances, banks are supposed to reimburse victims of fraud. If you would like to check if you are eligible for a refund, please complete our claim form on our website. Please give as much information as you can as it will help us gather evidence to strengthen your case.
How can Refundee help?
Firstly, it’s the right thing to acknowledge that you can do this process yourself. Of course, doing it yourself can avoid having to incur a fee.
If you would like our help, then you can Start Your Claim on our website. We will then investigate your case, let you know whether we can help, put together your case, and manage the process from beginning to end. Our fees are fair, industry-lowest, and straightforward. We only charge a fee if we’re successful, and there are no hidden or upfront costs. Read more about them here.
How would the process work?
Refundee manages everything for you. We begin with an investigation to understand what happened in your specific circumstances. After some paperwork, we handle your case from start to finish, working with your bank through to the Financial Ombudsman Service.
These cases can take around 6-12 months, although the process can vary in terms of duration.
Who are Refundee?
Refundee are specialists in this area and you can read about what our previous customers have said about us on Trustpilot. We’ve had good success in previous group cases, even when people have been told by their banks that they’re not able to get a refund.
Here are the technical bits:
Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity FRN: 937096.
Registered with the Information Commissioner's Office; registration number: A8986071.
Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.
Registered as a company in England & Wales; number: 12855931.
