LWEX Cryptocurrency Platform

We are looking to speak with people who have lost money to the LWEX cryptocurrency trading platform in the UK, as you may be eligible for reimbursement.

LWEX purported to be a cryptocurrency trading platform with its own LWEX token and promised low risk with high returns. New investors were approached through Telegram to get involved in the investment and follow signals on the platform to start trading. 

It has come to Refundee’s attention that there was a warning issued about this platform in April 2025 by Lithuania's central bank that this platform was operating without proper regulation and was exhibiting characteristics indicative of a Ponzi scheme. 

As of June 2025, users of the platform have reported their funds to be frozen and have been unable to withdraw from the platform. 

Who can Refundee help?

We believe that we are able to help a wide range of people, but there must be a UK bank account involved in the process at some point. E.g. you sent the money from or to a UK bank account, even if that money was sent to a cryptocurrency exchange. 

How can Refundee help?

If you would like professional representation, then you can Start Your Claim on our website. We will then investigate your individual case, put together a detailed and bespoke case report, and manage the process from beginning to end. Our fees are fair, industry-lowest, and straightforward. We only charge a fee if we’re successful, and there are no hidden or upfront costs. Read more about them here.

We manage each case individually; however, the more victims who get in touch with us, the better. We have already got a good understanding of what happened. By working with customers, we can understand how you fit in, and we can use all available information across everyone’s case to improve their chances of success. This way, everyone benefits.

You don’t need to seek professional representation to argue your case. You have the right to represent yourself for free. Of course, this means that you don’t incur a fee if you are successful.

How would the process work?

Refundee manages everything for you. We begin with an investigation to understand what happened in your specific circumstances. After some paperwork, we handle your case from start to finish, working with your bank through to the Financial Ombudsman Service. 

These cases can take around 6-12 months, although the process can vary in terms of duration.

Who are Refundee?

Refundee are specialists in this area, and you can read about what our previous customers have said about us on Trustpilot. We’ve had good success in previous group cases, even when people have been told by their banks that they’re not able to get a refund.

Here are the technical bits:

Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity FRN: 937096.

Registered with the Information Commissioner's Office; registration number: A8986071.

Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.  

Registered as a company in England & Wales; number: 12855931.