Refundee: New Look, Same Mission

Every year, thousands of people in the UK lose money to fraud. It’s more than just a number. It’s someone’s life savings, a house deposit, a retirement fund. The financial impact is only the beginning, the emotional and psychological impact fraud can have can make recovery feel impossible.

Victims are left trying to figure out what happened, navigating a confusing and stressful process, wondering if they will ever be able to recover financially and mentally.

Refundee was created to change that. We're fraud recovery specialists; it’s what we do and all we do. We utilise our specialist knowledge to give our customers the best possible chance of recovering money they’ve lost to fraud.

What We Do At Refundee

Recovering from fraud can be complex, stressful and uncertain. It’s where expertise matters and it’s what we specialise in. Because fraud victims deserve more.

They deserve genuine expertise; knowing the regulation and what evidence to look for, building a strong case and giving fraud victims the best possible chance of recovering their money.

It’s why we’ve already helped thousands of clients recover over £140 million - many who never thought they’d see that money again.

New look, same mission

Today we are launching a refreshed look and feel for Refundee.

We’re still the same Refundee with the same mission; to secure the best possible outcomes for fraud victims through specialist expertise and active care.

What’s changed is how we present the work we’ve always done - an identity that better reflects who we are and the people we support.

A new and refreshed way to show who Refundee are; Fraud Recovery Specialists.

Learn more about our manifesto.