Refundee on the Radio: Who We Are and How We Help Scam Victims

Refundee is currently advertising on the radio. If you've heard our advert, you're in the right place.

Refundee is an FCA-regulated claims management company, specialising in fraud recovery. 

To date, we’ve helped thousands of scam victims recover over £140 million. 

Listen to the Refundee radio ad here

Think You Have a Claim? Start Your Free Eligiblity Check

Every Fraud Victim Deserves to Know Their Options

Being on the radio is a big moment for us. It means more people who have lost money to a scam can find out that they may be able to get it back.

We believe that every fraud victim deserves a fair chance at reimbursement and should know the options available to them to recover from fraud.

Fraud is no longer a niche issue, it has grown into a national threat to security. The financial impact is only the beginning, the emotional and psychological impact fraud can have can make recovery feel impossible. 

Victims are left trying to figure out what happened, navigating a confusing and stressful process, wondering if they will ever be able to recover financially and mentally.

Refundee was created to change that. We're fraud recovery specialists; it’s what we do and all we do. We utilise our specialist knowledge to give our customers the best possible chance of recovering money they’ve lost to fraud.

Why People Choose Refundee

Refundee has helped thousands of UK scam victims recover over £140 million and we specialise in fraud recovery.

Specialist expertise: Expertise matters because fraud recovery can be complex, and the decisions made along the way matter.

Active care: Losing money to fraud can leave people feeling uncertain and overwhelmed, so our job is also to take some of that weight away. 

Our focus on fraud recovery is what makes Refundee different. It allows us to keep building our expertise, stay close to changes in fraud, banking and regulation, and advocate for better treatment of fraud victims more widely.

Read more about this in our manifesto, or hear directly from clients we helped on our verified Trustpilot page.

Think You Have A Case? Here's What To Do Next

If you’ve lost money to a scam then Refundee may be able to help you get it back.  You can complete our claim form for a no-obligation case review.

We will give you honest and clear guidance on your next steps to recovery.

We only work to a no-win, no-fee commitment and never charge upfront fees. We charge between 15-25% (+VAT) based on the amount of money you get back - read more about our fees here.

Refundee is authorised and regulated by the Financial Conduct Authority (FRN: 937096). You do not need to use a claims management company to complain to your bank or the Financial Ombudsman Service, and you can do so for free.

More about Refundee

Here are the technical bits:

Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity FRN: 937096.

Registered with the Information Commissioner's Office; registration number: A8986071.

Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.

Registered as a company in England & Wales; number: 12855931.