Builder Scams
What are they?

There are a number of things you can do to try and avoid being scammed or spot red flags

  • Work specification

    Begin with a work specification and make sure it includes who is removing all the rubbish after the work (as scammers will often charge extra for that).

  • Get recommendations

    Get recommendations from family and friends if they’ve had work done.

  • Obtain quotes

    Obtain at least three quotes. Make sure all builders visit the house and cover all the same things.

  • Ask for references

    Ask for several references in your area and visit them to see the work.

  • Discuss payment

    Discuss payment and get a clear idea of what is paid when along the way.

  • Get a breakdown of costs

    Be wary of paying too much upfront. If they quote a large amount up front for materials, get a breakdown of the materials cost. If concerned, you can even get “labour only” quotes where you pay for the materials yourself.

  • Draft up an agreement

    Draft up an agreement with the builder in advance and ensure that a significant amount is paid after the work is completed.

If you have lost money to this type of scam, Refundee can help you get your money back from your bank and you can fill in our fraud refund claim form for a free consultation. Our fee is 15% plus VAT on anything that we get back, and we don't charge anything if we are not successful. For larger cases, the fee is subject to a maximum of £10k plus VAT per case.   

Remember you don’t need to use a company like Refundee, you could work your case yourself for free! If you’d like to get a refund yourself, you can do this by following our bank transfer refund guide through the ‘Claim Yourself’ link.

Victim of a
builder scam?