Social Housing Holdings Limited (Social Housing Group / Jack Wicks

We are looking to speak to investors and investigate whether people may be eligible for reimbursement if they’ve lost money to Social Housing Holdings Limited where Jack Wicks is a director.

Jack Wicks, the director of Social Housing Group (SHG), ran a social housing rent-to-rent investment scheme where they claimed investor funds were to be used to sublease landlords' properties and renovate them to be suitable for social housing contracts. Social Housing Group and Jack Wicks proposed 3-year contracts with a 20% ROI to attract investors to the scheme.

What happened with the Social Housing Group?

The investment collapsed, with hundreds of investors unfortunately losing large amounts of money. Social Housing Group claimed financial problems and administration as the reason behind this; however, the director Jack Wicks has since been arrested.

There is an ongoing investigation called Operation Lily being conducted by the City of London Police into Social Housing Holdings Limited involving Jack Wicks.

Recently, Refundee has seen an increase in social housing and property investment groups collapsing and investors losing their funds, such as: CityGate Housing, Unique Property Group and Concept Capital Group (CCG). 

What to do if you have invested?

Based on our assessment, we believe that the majority of affected people should be eligible for reimbursement through their banks. We understand that Social Housing Holdings has now stopped paying investors returns.

If you’ve been affected, it’s important to know you’re not alone. We’re speaking to many victims whom we are optimistic about recovering their funds, and we encourage others in the same position to get in touch with us to see if recovery may also be possible.

Who can Refundee help?

As long as your bank is signed up to the Contingent Reimbursement Model Code and you meet certain criteria, we think you should be able to get your money back from your bank. 

  • If you made the payment from your bank account after the 28th of May 2019

  • If your payment was sent to another account in the UK.

Your payments could also be covered by the Mandatory Reimbursement Scheme

  • If you made the payment after the 7th of October 2024

  • If your payment was sent to another account in the UK. 

How can Refundee help?

If you have invested from a UK bank account then Refundee may be able to help, you can Start Our Claim form on our website. We assist in managing your case from beginning to end, alleviating the stress of revisiting previous events. Our fees are transparent, competitive within the industry, and simply structured without hidden charges.

You don’t need to seek professional representation to argue your case. You have the right to represent yourself for free. Of course, this means that you don’t incur a fee if you are successful.

We manage each case individually; however, the more victims who get in touch with us, the better. By building detailed knowledge of what happened, we can use that information across everyone’s case to improve their chances of success. This way, everyone benefits.

Even if your bank has said no, we may still be able to help. Many of our clients are denied reimbursement by their banks, but recover their funds through the Financial Ombudsman Service. 

How would the process work?

Refundee manages everything for you. We begin with an investigation to understand what happened in your specific circumstances. After some paperwork, we handle your case from start to finish, working with your bank through to the Financial Ombudsman Service. 

These cases can take around 6-12 months, although the process can vary in terms of duration.

Who are Refundee? 

Refundee are specialists in this area and you can read about what our previous customers have said about us on Trustpilot. We’ve had good success in previous group cases, even when people have been told by their banks that they’re not able to get a refund. 

Here are the technical bits: 

  • Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity FRN: 937096. 

  • Registered with the Information Commissioner's Office; registration number: A8986071. 

  • Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.

  • Registered as a company in England & Wales; number: 12855931.