Big Roar / Secure Social Housing – Refundee Investigation

Refundee is currently investigating Big Roar Limited / Secure Social Housing Limited / Homlex to help investors recover their funds through UK banking regulations.

We are aware that Big Roar / Secure Social Housing have suspended payments to investors and on 13 April 2026, Big Roar announced it was closing its operations with immediate effect. Refundee is now looking into this case to see if investors are eligible for reimbursement. 

We have a track record of achieving full reimbursement for investors in cases like this. The steps that investors take now could be crucial to investors' chances of getting money back and therefore we’d recommend people get in touch. 

Social housing investments is a sector that has been plagued by scams recently with Refundee helping people secure full refunds from cases such as CityGate Housing, Social Housing Holdings, Unique Property Investment Group and ACH Investments. 

If Refundee is able to help, we will offer a reduced no win, no fee of 15%+ VAT capped at £10,000 + VAT to help investors get their money back.

If you invested with Big Roar / Secure Social Housing (now known as Homlex) you can complete our claim form for a free assessment to find out whether you may be eligible to recover your funds.

What was Big Roar / Secure Social Housing?

Benjamin Vale, the former director of Big Roar / Secure Social Housing, offered investors the chance to invest in rent to rent social housing projects, supposedly backed by contracts with the NHS and local councils. He is no longer the director and is the subject of a 5 year disqualification order for his conduct at a previous company GPS (UK) LTD. 

Big Roar / Secure Social Housing offered high returns on investments and purported to house the vulnerable and the elderly.

New Ventures of Big Roar / Secure Social Housing:

Big Roar / Secure Social Housing also offered investors the opportunity to invest in shares with the company allegedly offering 16% fixed ROI paid monthly and a 5% annual share price growth.

What Happened with Big Roar / Secure Social Housing Investments?

It appears trouble may have started after the former director, Benjamin Vale was disqualified as a director for 5 years for his conduct at GPS (UK) Limited. 

The Insolvency Service when disqualifying Benjamin Vale stated that he “breached his fiduciary duties in respect of GPS (UK) Limited (“GPS”) by transferring the company’s main asset to a connected company at a time when Mr Vale knew the company was insolvent.” He did not dispute this and subsequently received a 5 year disqualification order from being a Director.

Big Roar has now stopped paying at least some investors but are still trying to solicit new investments even when payments have stopped. Given the similarities of the offering with other social housing investment schemes, such as Unique Property Group and CityGate Housing, suspicions have been aroused as to whether payments will continue.  

Our co-founder, Stuart McFadden commented on the issue stating:

‘We’ve had significant amounts of success recovering over £15m for people who have lost money in similar schemes and £120 million overall for our clients. To maximise chances of recovery, it’s important that people follow certain steps and we’ve helped guide people through that process’.

Are You Affected by Big Roar / Secure Social Housing?

If you have invested with Big Roar / Secure Social Housing there is hope of recovering your lost investment. 

Refundee has been monitoring the situation closely and we believe that investors have the chance of recovery through UK banking regulations such as the CRM code and Mandatory reimbursement model.

We work on a no win, no fee basis so you only pay if we are successful. You can complete our claim form for a free assessment to find out whether you may be eligible to recover your funds.

Who can Refundee help?

If your bank is signed up to the Contingent Reimbursement Model (CRM) Code and you meet the criteria below, you might be able to claim your money back:

• You made the payment from your UK bank account after the 28th of May 2019

• Your payment was sent to another UK bank account

Check our list of participating banks to see if yours is signed up to the CRM code.

Your payment might also be eligible under the Mandatory Reimbursement Scheme (MRS) if:

• You made the payment after the 7th of October 2024

• Your payment was sent to another UK bank account

We have recovered over £120 million for our clients so far, with a proportion of this coming from cases similar to this. You can read more about our clients' experiences with us on TrustPilot.

How would the process work?

Refundee manages everything for you.

We begin with an investigation to understand what happened in your specific circumstances. After some paperwork, we handle your case from start to finish, working with your bank through to the Financial Ombudsman Service.

These cases can take around 6-12 months, although the process can vary in terms of duration.

More About Refundee

Here are the technical bits:

Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity FRN: 937096.

Registered with the Information Commissioner's Office; registration number: A8986071.

Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.  

Registered as a company in England & Wales; number: 12855931.

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