What Is Quantum AI? How the Platform Works and How to Get Your Money Back
Quantum AI has been advertised online as an automated trading platform that claims to generate high returns using artificial intelligence and advanced trading algorithms.
The Financial Conduct Authority issued a warning on Quantum AI, and many organisations such as Which? and Martin Lewis have reported it to be an alleged fraudulent trading platform.
The initial warnings were issued last year, when we first reported on Quantum AI, and since then, there have been further reports in 2026 of Quantum AI resurfacing to target new investors in their alleged fraudulent scheme.
In this article we will discuss the reported concerns, the use of fake celebrity endorsements, how to spot the warning signs and how to recover your funds if you have lost money.
Is Quantum AI a Scam?
Quantum AI is reportedly acting fraudulently using fake celebrity endorsements to lure individuals into investing in their platform. The Financial Conduct Authority have issued a warning against the firm stating that they are acting without authorisation and Which? Has conducted an investigation stating that Quantum AI is acting as an unauthorised investment scheme.
What is Quantum AI?
Quantum AI has been advertised online as an automated trading platform that claims to generate high returns using artificial intelligence and advanced trading algorithms.
The company initially appeared across social media last year offering large returns through their trading expertise and platform. Since then, further advertisements have been released by the company allegedly using similar tactics to lure individuals into investing.
Quantum AI also presented the Quantum AI trading app that claimed to allow trading of gold, stocks and forex, as well as their own ‘Quantum AI stock’.
Advertisements for the platform have appeared across social media, online news websites and sponsored adverts, often featuring fake endorsements from well-known figures and organisations such as; Martin Lewis, Elon Musk, James Dyson, Richard Branson, Jeremy Clarkson, David Beckham, the BBC and This Morning.
Martin Lewis has repeatedly warned the public that he does not promote investment platforms, and his company MoneySavingExpert has previously confirmed that many online adverts using his name are fraudulent.
James Dyson has also released a statement regarding the fraudulent use of his name to promote Quantum AI, stating that neither he nor any member of the Dyson family would ever endorse cryptocurrency or investments. He urges anyone who sees such ads to report them to the relevant authorities, such as Report Fraud or the FCA.
Some Quantum AI reviews online show the trading platform in a positive light, however, it is important to note that positive reviews and testimonials are often fabricated to appear genuine and solely relying on reviews is not always an indication of legitimacy.
Investors have reported the following red flags:
Promises of high or guaranteed returns
Initial contact through social media advertising or online pop-ups
Pressure to invest quickly or deposit additional funds
Requests for “withdrawal”, “tax” or “verification” fees
Difficulty or inability to withdraw funds
Use of celebrity endorsements
How the Reported Quantum AI Scam Works
With advancements in AI technology, legitimate investment schemes are becoming harder to identify from scam ones. Quantum AI has allegedly used the following tactics to tempt individuals into investing:
Celebrity-endorsed deepfake advertising
Adverts circulate on social media using well-known public figures to promote the trading platform. The footage and audio are AI-generated deepfakes designed to look and sound authentic.
Fabricated news coverage
Adverts are styled to imitate real journalism, cloning the branding and format of outlets such as the BBC or ITV's This Morning to lend false credibility to the platform.
Data capture via sign-up form
Each advert links to a form requesting personal details, typically name, email address, and phone number to register interest.
Contact from a so-called "account manager"
A representative of the platform calls the individual, describing the investment opportunity and promising high, guaranteed returns.
Remote device access request
The representative asks for remote access to the individual's device. No legitimate financial service requires this; granting it hands full control of the device to the scammer.
Initial deposit is placed
A first deposit is made into the platform, either by the individual directly or by the operator using their remote access.
Manipulated dashboard displays fabricated profits
The account interface shows rapid, high returns on the initial deposit. This is designed to build confidence and encourage larger deposits.
Sustained pressure to increase investment
Individuals report repeated, escalating pressure from the company to deposit further funds.
Withdrawals are blocked
When an investor attempts to withdraw funds, requests are refused or delayed, with a range of excuses given.
Additional "fees" demanded for withdrawal
Individuals are told they must pay a "tax" or "withdrawal fee" before funds can be released. This is a common scam tactic and no further payments should be made under these circumstances.
Secondary contact from recovery scammers
Following the loss, individuals are often approached again by parties claiming they can recover the lost funds in exchange for an upfront payment. No legitimate recovery company would ask for upfront fees.
Unfortunately, this mirrors similar collapsed investment schemes Refundee has dealt with where investors have since lost funds.
The Impersonation of Celebrities through Deepfake Ads
Scammers often use celebrities to make their company seem legitimate to investors. Martin Lewis is a regular victim of a fake celebrity endorsement due to their involvement within financial services.
This is a common tactic used by fraudsters and with the advancements in AI technology, celebrity impersonations are becoming even more prevalent within scams.
ITV have highlighted the issue in the article: Celebrity Scams: Are You At Risk?
They state: It’s estimated that a staggering £20 million has been lost to scams that have exploited fake images and videos of Martin.
Elon Musk, James Dyson, Richard Branson, Jeremy Clarkson, David Beckham, the BBC, This Morning have also been reportedly used by Quantum AI in deepfake ads.
As we covered in our scammers using AI article, the advancements in technology is making it even more difficult to identify a legitimate company from a fraudulent one. It is important to stay aware of new fraud trends and stay up to date with common red flags.
Financial Conduct Authority (FCA) Warning:
Checking the FCA register is an important step before investing with any company offering financial products or investment opportunities.
Can You Recover Money Lost to Quantum AI?
If you have lost money to Quantum AI, recovery may still be possible depending on how you paid.
Investors who transferred funds from a UK bank account may be able to pursue reimbursement through Authorised Push Payment (APP) fraud.
Refundee is currently helping victims who invested in Quantum AI to recover funds through UK banking regulations.
It is also important that you cut contact with the company as it is common in cases like this to request further fees or pressure victims to pay “withdrawal” or “tax” fees.
You can read about some common red flags to look out for on our blog about investment scams.
How Refundee Can Help:
If you have invested from a UK bank account then Refundee may be able to help, you can Start Our Claim form on our website.
Refundee manages the process from initial investigation through to bank complaints and escalation to the Financial Ombudsman Service where appropriate.
Our fees are transparent and structured on a no win, no fee basis.
To date, we have helped recover over £140 million for clients affected by scams. You can read more about our clients' experiences with us on TrustPilot.
How would the process work?
Refundee manages the case from start to finish.
The process typically involves:
1️⃣ Investigating the circumstances of the investment
2️⃣ Preparing a complaint to the bank
3️⃣ Escalating the case to the Financial Ombudsman Service where appropriate
Recovery cases typically take 6–12 months, although timelines can vary depending on the circumstances.
More about Refundee
Here are the technical bits:
Registered with the Information Commissioner's Office; registration number: A8986071.
Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.
Registered as a company in England & Wales; number: 12855931.
Frequently Asked Questions (FAQs)
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Quantum AI has been advertised online as an automated trading platform that claims to generate high returns using artificial intelligence and advanced trading algorithms.
Advertisements for the platform have appeared across social media, online news websites and sponsored adverts, often featuring fake endorsements from well-known figures such as Martin Lewis.
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AI trading is marketed as Artificial Intelligence trading on the stock or forex markets on your behalf. The market is generally new and it is important to do your due diligence before investing as there may be risks involved.
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The Financial Conduct Authority (FCA) has issued a warning regarding Quantum AI, stating that the firm may be providing financial services without authorisation.
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Stop all contact with the company, especially if they request further payments like tax or withdrawal fees. These tactics are typical of scams that aim to extract even more money. Refundee can explain the process.
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Recovery may be possible depending on how you paid. Refundee can explain the process on a no-win, no-fee basis.
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Recovery cases typically take around 6–12 months, but timelines vary based on the bank and complexity of the situation.
Written by Stuart McFadden, Co-Founder at Refundee.
Stuart specialises in banking regulations and APP fraud recovery, helping victims navigate claims against UK banks that have failed in their duty to protect customers. He has featured regularly in the media discussing fraud and victim rights, including the BBC and ITV.