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4.7 out of 5

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We’ve helped over {{total-customers-text}} people recover {{money-recovered-text}} in stolen funds.

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Rated Excellent on Trustpilot.

We’ve helped over {{total-customers-text}} people recover {{money-recovered-text}} in stolen funds.

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Recent recoveries

Success Stories
Success Stories
Woman looking at trading charts on a laptop on the sofa
Impersonation Scam

Refundee recovers £26,000 for client who fell victim to a Richard Branson impersonation scam

An online advert showing a Richard Branson impersonator promised to teach our client how to trade. After several deposits that appeared to grow, the scammers demanded withdrawal fees our client could not pay. We escalated to the Financial Ombudsman and recovered £26,000 of the £32,000 lost.

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Published Date
Older woman watching a video on her laptop at home
Impersonation Scam

Refundee recovers £63,000 for celebrity impersonation scam victim

A video of a well-known celebrity promoting an investment drew our client into a fake trading platform. An early withdrawal built trust, then scammers demanded fees to release the profit and cut contact. The bank rejected the claim. We escalated to the Financial Ombudsman and recovered £63,000.

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Published Date
Hands opening a brown envelope at a table
Impersonation Scam

Refundee recovers £13,000 for HMRC impersonation scam victim

Letters bearing HMRC branding told our client they owed overdue tax and faced criminal proceedings. The phone number led to scammers, who demanded immediate payment or the police would be called. We built the case under APP fraud rules, escalated to the Financial Ombudsman and recovered £13,000.

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Published Date
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When we help

Investment Scam

Fake investment opportunities that are too good to be true

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Romance Scam

Scammers create an emotionally manipulative connection

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Job/task Scam

Messages offering paid work at home or general tasks

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Cryptocurrency Scam

People claiming to be brokers or traders with crypto knowledge

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Safe Account Scam

Usually a call from fraudsters pretending to be your bank

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Invoice Scam

A suspicious payment is requested by post or email

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Unauthorised Scam

Transactions made without your knowledge or consent

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Impersonation Scam

Fraudsters pose as HMRC, the police or other trusted bodies

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Purchase Scam

Paying for goods or vehicles that never arrive

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We’re experts in fraud recovery

Explore all specialisations

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We only work to a no-win, no-fee commitment and never charge anything upfront. If we win, you pay a percentage of what we recover, with a cap on larger claims. Visit our fees page for more information.

Our fees
Our fees

Your team of specialists

Our team are all experts in their field and work together seamlessly to give your case the best chance for a positive outcome. Here’s what they do:

Meet the team
Meet the team
Management Team
Fraud Investigation Team
Financial Ombudsman Team
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Smiling bald man with glasses wearing a white shirt sitting at a table using a MacBook laptop in a modern office.
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Group of twelve diverse people standing closely together in an office with exposed ceilings and large windows, smiling at the camera.
Two women collaborating at a desk with a laptop; one woman wearing glasses points at the screen while the other wears a headset and types.
Two people working at a desk with laptops and large monitors, one woman wearing a headset typing on a laptop, the other person in the background also using a laptop and monitor.
Group of twelve diverse people standing closely together in an office with exposed ceilings and large windows, smiling at the camera.
Smiling bald man with glasses wearing a white shirt sitting at a table using a MacBook laptop in a modern office.
Two men sitting in a room with indoor plants and modern furniture, engaged in a conversation or listening attentively.
Group of twelve diverse people standing closely together in an office with exposed ceilings and large windows, smiling at the camera.
Two women collaborating at a desk with a laptop; one woman wearing glasses points at the screen while the other wears a headset and types.
Two people working at a desk with laptops and large monitors, one woman wearing a headset typing on a laptop, the other person in the background also using a laptop and monitor.
It's free to find out if we can help

We've already helped over 
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 people recover 
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 and we're ready to help you too.

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Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity. FRN: 937096. Registered with the Information Commissioners Office; registration number: A8986071. Registered office address: Refundee Ltd, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE. Registered as a company in England & Wales; number: 12855931.

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