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£50,000 inheritance money recovered for a Romance Scam Victim
Published September 2, 20260 min read
Amount lost
£70,000
Amount recovered
£50,000
Duration
16 weeks
The client was targeted by a scammer whilst grieving the loss of a family member and having recently received inheritance funds. The fraudster exploited their vulnerability, building trust over time before persuading them to invest the inheritance into a fake cryptocurrency scheme.
The scammer showed a professional-looking trading dashboard with impressive returns to build confidence, encouraging larger and larger deposits. Once all funds were sent, contact was cut immediately. The client lost not only their inheritance but also had to process the emotional manipulation alongside their grief.
They thought the money was gone for good
That was until they found Refundee. We provided clear support and guidance in helping them to recover not just financially but emotionally too.
We conducted a thorough review of the case and submitted a bespoke report to our client’s bank (Lloyds). The bank rejected the claim, stating that the victim authorised the payment, so there was nothing they could do.
Banks regularly deny refunds for unfair reasons, and at Refundee we specialise in helping overturn banks’ decisions. We took the case to the Financial Ombudsman and received a positive outcome, recovering £50,000 for our client.
We were able to help put our client’s life back on track and move forward in overcoming the financial and emotional damage of a romance scam.
Summary
Targeted while grieving, our client was persuaded to put inheritance money into a fake crypto scheme run by a romance scammer. Lloyds rejected the claim because the payments were authorised. We took the case to the Financial Ombudsman and recovered £50,000.
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