William Ayles, Director at Refundee
Management Team

William Ayles

Director

William started his career in financial services in multi-asset investment analysis before moving to Monzo Bank. His specialism in Operations led him to work across a number of different areas including Lending, Vulnerable Customer, and Financial Difficulties, before leading their Business Banking Operations.

He has since become a central figure in advocating for fraud victims' rights in the UK, featuring on BBC's Money Box and in The Times' investigation into social media companies' role in fraud.

Will leads our fraud operations team.